Frequently Asked Questions

  • Location Information

    Where are you located?

    Lake Sinclair - Eatonton, Ga. 

    586 Rockville Springs Dr.

    Eatonton, Ga. 31024


  • Check-In Procedure

    When can I check in to my glamping site? 

    Check-in is at 3:00 p.m. 


    Is early check-in possible? 

    Early check-in at 1 p.m. is subject to availability and requires prior purchase. You need to reach out 24hrs in advance.



  • Check-Out Procedures

    What is the check-out time and process? 

    Check-out is at 11:00 a.m. Ensure all garbage is deposited in trash cans by the road upon leaving. 

  • What to Bring

    What is included in the glamping site? 

    The site includes a fully furnished home with beds, linens, lamps, heating & A/C, fridge, Keurig coffee maker (its a duo if you prefer coffee grounds), hammock, a propane grill, fire pit, outside table and chairs. 


    What should I bring?

    Remember to pack comfortable clothing, food and cooking supplies, drinks, and your favorite people! Don't forget essentials like matches, flashlight, bug spray, sunscreen, a good book, games, and hiking shoes. Enjoy your stay!

  • Cancellations

    What is your cancelation policy?


    INDIVIDUAL RESERVATION POLICIES


    • Refundable Period: Cancel more than thirty (30) days before your reservation and receive a refund of 90% of the total reservation amount.
    • Non-Refundable Period: 50% refund if you cancel within seven (7) days of check-in. You can gift your reservation to someone else.
    • Cancellation Method: All cancelation need to be processed on the booking platform website. Simply log-in and find the reservation and choose to cancel or move the reservation. 
    • Weather and Illness: No cancelations or refunds for bad weather or personal illness. 

    TRIP PROTECTION


    Why Get It: Protects your trip against bad weather. 


    When to Buy: Third Party Insurance options are available. Some booking platforms will also offer this as well. 


  • Pet Policy

    Do you allow pets?

    We love our furry Glampers! The Pet Fee will be added to your reservation prior to check out when you indicate you are bringing a pet. 


    Key rules include:

    • Pets may not be left unattended at the house unless they are properly crated. 
    • You are financially responsible for any damage that is done to our house by your pets.
  • Maxiumum Occupancy

    How many people are allowed at each glampsite?

    Our house comfortably sleep 6-8 guests. You may bring a pack-n-play if needed.  



  • Quiet Hours

    We kindly ask that our guests lower their voices and noise as the sun sets out of respect for those neighbors seeking a peaceful evening. 

  • Smoking and Open Flames

    Are smoking and open flames permitted? 

    Smoking is not permitted in or around the house. Fines apply for violations.


    All fires must be contained to the designated fire ring only.

  • Lost and Found

    What if I leave something behind?

    Any item we find to have been left behind will be placed in Lost & Found and remain there for 14 days. On the 15th day, items are taken to our local donation center. If you left something behind, we are happy to mail the item back to you and charge the card on file for shipping and packaging (if needed).

Have More Questions?

Contact us and we'll get back to you quickly.

Contact us and we'll get back to you within 24 hours.